Contact FSB
If you need help and would like to contact us, please visit our contact us page.
Sales Policies
To review our sales policies, visit our sales policies page.
Terms of Use Policies
To review our terms of use policies, visit our terms of use page.
Privacy Policy
To review our privacy policy, visit our privacy policy page.
Account Help
To view or alter your account, go to the account page.
Web Site Help
Using the Financial Strength Builder Web Site.
- Browser Setup – It’s important that you turn off pop up blockers for our site
as opening the Rewards Plus requires a new window to appear. Also, for best results
we recommend Firefox (download it here). - Your Login Information – When you first subscribed your login and password information
were emailed immediately. If you have forgotten this information, just visit our
site and click “Forgot Password” and it will be emailed to email address on file
that you used when registering. - Not getting emails? You should make sure we are on your approved sender list
and that our emails are not falling into your SPAM folders. We will send about 1
email every week or ten days. 4) Opting Out Notes – As a subscriber or member we
will keep emails to a minimum and only send around 1 per week. These will highlight
ways you can save and increase your cash flow.Important: If you opt out of emails you will still have access to the site. However,
you may miss important information about your free or paid account. If you are on
the full member program and paying a monthly fee, we don’t recommend opting out
as you will lose important money saving information. - Errors? – If you receive an error message of any kind, you can email the error
to us at custserv@financialstrengthbuilder. - Using the Rewards Program Discounts – Free subscribers have access to coupons
for groceries only.
Cancellations
We’ll be really sorry to see you go, but if you’d like to cancel your subscription please call 1-(800) 490-0530.
Your FSB membership is a month-to-month subscription that you can cancel at any time. There is no refund or credit for partial monthly subscription periods. Your plan will automatically revert to the Free Subscription, and you will continue to have limited access to the FSB web site. Your FSS data will be intact in case you decide to come back to us and upgrade at a later date. You will continue to be on our free email list to receive important information that can help you in many areas of your personal financial strength.